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Brick No124: The Corrections
By Matt Weston, Tuesday 11 January 2005
The Corrections
Last Friday's Brick - the first helping of the New Year -
was laced with a few sloppy errors.
You can see it here, in its uncorrected entirety.
Readers wrote in to right my wrongs:
(1) Sophie Chalmers was first in. Last Friday wasn't 7
January 2004 - it was 7 January 2005. SC runs a much tighter
ship over at Better Business Magazine, where she's the
Editor-in-Chief.
(2) Worse was to come. Dom Latter reminded me that,
"Microsoft didn't launch Hotmail - they bought it, as you
will see here . . .
not that this detracts from your point, of course". Dom's
website.
(3) Last, and least trivially, Gayle Blanchflower wrote in.
Gayle actually took part in "Dragons' Den", pitching her
business OutABox Ltd.
What I didn't know - and what Gayle did know - was that the
producers cracked down hard on any plugging. That, Gayle
explained, was probably why Charles Ejogo's "Umbrolly" wasn't
branded as such.
(They also, incidentally, made contestants climb three very
steep flights of stairs before pitching.)
Either way, my point still holds water.
The best way for Charles to get his idea to spread is to get
his customers to carry his advertising around for him. And
that means branded umbrellas (or umbrellas that say "You can
buy me at any tube station"). You've heard of Word-Of-Mouth,
this is Word-Of-Brolly.
The Fashionista
Still more of you wrote in to point out "errors" that I'm
much less willing to hold up my hands to.
(4) That "dragons don't live in dens, they live in lairs",
is the BBC's mistake, not mine.
(5) And some readers picked me up on my line: "[customers]
don't care what the brolly says, as long as it keeps them
dry."
Surely, they chimed, "if it doesn't look good, people won't
buy". An umbrella, after all, is simply a "fashion item".
I beg to differ.
With many industries, there's an automatic assumption that
everyone has to flock to compete on the exact same terms.
(Just as, pre-NetFlix, video stores all competed on
"location, location, location".)
But Charles Ejogo isn't Louis Vuitton. And a tube vending
machine isn't the accessories department at Selfridges.
At a couple of quid a brolly, Charles is selling something
immediate, convenient and perhaps even disposable. Less a
prized fashion item, more a repeat purchase. If Charles
tries to sell unbranded fashion umbrellas, his idea will
never spread, full stop.
By the way, reader Gayle Blanchflower's pitch airs next
Tuesday 18 January so look out for it. And you can catch
tonight's episode of "Dragons' Den" at 8pm on BBC2.
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