Up with people

Matt Weston, 28 Feb

“I’m not anticomputer — I’ve been a programmer for more than 20 years. I’m not anticapitalist — I’m on my fifth start-up. But I am anti-arrogance.” — Paul English interview w/ the New York Times.
Paul’s site gethuman.com is a cheat sheet of numbers to press to get a human, not a bot, when calling customer service numbers.

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